Managed ITES – KPO
Our Well-honed capabilties and methodologies for IT services complement our processes to define, optimize and align our clients’ business strategy with technology initiatives.
Our clients are now able to focus on their core expertise and increase their revenues, leaving their Backoffice operations to specialists.
Travel – Our IATA certified executives attend to 30+ Airlines worldwide through their consolidators.
FARE LOADING
Our Team of IATA-certified people develop fare sheets and arrange for the publication and distribution of those fares on either GDS’s like Sabre, Galileo etc or onto a consolidator’s- custom built web-application. >> Case Study — Fare Loading
PRODUCT LOADING
Product Loading is the laborious task of translating detailed information from complex contracts to a simple, fully searchable and cross-referenced database. Critical to the success of any reservation system is accuracy. >> Case Study — Product Loading
Our team of experienced and certified product loading staff complete the task of loading and checking quickly, efficiently and with full responsibility for critical degrees of accuracy, thereby helping wholesalers and travel agents to focus on their core business of sales and customer service.
AUDITING
Symphony AP takes care of auditing and reconciliation of all ticket sales. Ticket audits occur when actual tickets sold are compared to the Rule-sheets issued by the Airlines for the respective Agent/Front-office.
We will also compare the funds that have been transacted and settled, and in case of any discrepancies, ADR’s are raised for action to be taken by the Airlines. >> Case Study — Four Corners
TICKETING
Once the airline tickets are booked (over-the-phone, website or over-the-counter) the information is relayed to the Back-office operations center in e-format.
Symphony then generates the PNR, issues the tickets and transacts payment. >>
- Customized Social Media Portal Development.
- Presence creation on open Social Media Networks like Facebook, linkedin etc.
- Blogs & Micro-blogs.
A number of organizations are already using Facebook-type capabilities for subject matter experts, product specialists or even competitive intelligence teams to provide all sales with 24/7 access to the most current news, intelligence and content. They can maintain running commentary through blogs on their products, markets and competitors that allow any sales rep to tap into as needed. Moderated forums are being used to create discussion communities on important topics like product updates or pricing/negotiation tactics.
Leveraging these social technologies will require new skills, capabilities and behaviors on the part of knowledge providers.
Collaboration is a two-way street. Being part of a community means giving information in addition to getting it. The strategy to develop this knowledge exchange needs to be considered as part of a broader definition for sales enablement.
Symphony has the capacity, staff and systems to provide customers with an exclusive and tailormade solutions to enable and manage your presence in the Social Media on the Web. This includes
- Creating and maintaining your web profile on Social media sites like Facebook, Twitter, linkedin etc.
- Create and manage company-specific Web-blogs for a webwide positive branding.
- Customized Social Media Portal Development.
- Data digitization & Loading, GIS
- XML Tagging
- Cataloguing
- Data Conversion & Form filling’s
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When an organisation feels it is drowning in data, simply collating, filing, digitising and manipulating it into useful We orchestrate a harmonious and invisible integration between our support and services and your company’s |
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DIGITIZATION AND LOADING |
DATA ENTRY AND DATA MINING |
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CONVERSION |
XML TAGGING |
Legal & Medical
- Medical Billing, Coding, Claims processing, Medical case filings etc.
- Digitization of Judgements, Case laws, court filings contracts, statutes, articles & other legal materials
Finance & Accounts
- Accounting & Bookkeeping including Receivables & Payables.
- Tax returns
- Payroll Processing
- Financial Reporting
- Sales & Invoicing
Symphony has the capacity, staff and systems to provide customers with an exclusive and tailormade background service supporting your accounting function.
We bring flexible, secure and harmonious processes to the back office that are guaranteed to save you time and money while leaving you in control of your core business and most of all, maintaining precious business information security.
The Symphony Australia personnel assigned to your business work only on your business. They see only what you allow, and they can even be selected and trained by you in your organisation, should you prefer.
We demand the highest standards of probity,
confidentiality and data security, while focusing on streamlining your back office functions with flexible, customised solutions.
Talk to us about saving money for you. Ask us about accuracy and accessibility. Let us show you how we can fine-tune your efficiency. Symphony AP will help your
bottom line to hit exactly the right notes.
Core Accounting Functions
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GENERIC ACCOUNTING FUNCTIONS ACCOUNTS RECEIVABLE ACCOUNTS PAYABLE |
ACCOUNTS REPORTS REPORTING AND ANALYSIS |
Content Management & Analytics
- Creating Email Campaigns.
- SEO optimization.
- Internet Research, Extraction & Assimilation.
- Wiki’s Creation & Management.
- Content Moderation on Social sites & Blogs like Facebook, linkedin etc
Written content is an integral part of the World Wide Web, and online marketing & branding has tapped to it for its power to penetrate the global market. With the influx of online marketing, business establishments and individual entrepreneurs need concise, interesting & reliable contents to magnify their web presence and their Email Campaigns.
Also, In marketing and branding, hype refers to an exaggerated publicity or promotion of a product or idea. It can sometimes denote a deception because of its tendency to use overheated language and amplification of the real status and capabilities of the product being marketed. Our Internet research and Analytics takes care that your content is reliable and targetted at the right audiences.
When we help you build blogs or websites, one of our main objectives is to rank well for the keywords that we use in order to get the traffic that you wish to attract. Ranking high on the search engines can help you get through to your target audience.
Symphony has the right mix of team who are well-equipped to tell your story with Persuasive, eye-catching contents that can help readers keep interested in your published materials
- Creating Email Campaigns.
- SEO optimization.
- Internet Research, Extraction & Assimilation.
- Wiki’s Creation & Management.
- Content Moderation on Social sites & Blogs like Facebook, linkedin etc